VOICE June 2015 - page 7

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‘Communication’. The comments, presented anony-
mously in the final report, that each member of the
team contributed when completing the online ques-
tionnaire, also supported the need for more emphasis
on communication.
Karen Frost of Values Based Leadership then facilitat-
ed a workshop with the senior team based on the
TeamPulse results. During the workshop, Karen was
able to share with the team her experience of running
TeamPulse surveys with many organisations in differ-
ent sectors, and clarify the definition of a highly per-
forming team. She also addressed what else the team
could do to maintain the current level of performance
and then focused on the communication concerns
raised by the report.
Using the report and supporting material, she was able
to help the team come to the collective conclusion that
there was a need for improved communication when
key decisions are taken, because it was felt that the
reasons and thinking behind decisions were not al-
ways disclosed. Karen also shared with the team an
approach called a Team Metric which is designed to
help the team run self-reviews on their performance at
key periods or times of the year. This enabled the team
to be able to internally manage self-reviews in the fu-
ture.
As a result of the survey and the workshop, the senior
team at John Kyrle High School have increased aware-
ness of their performance as a team. They have been
able to run a self-review on the areas where they have
strengths and have been able to identify one area
where they can make improvements. They now also
have team tools and actions, developed in the work-
shop, which means that they will be able to run a team
-review at any time.
Headteacher, Nigel Griffiths, who is a practising
National Leader of Education said
, “It is very benefi-
cial for those of us leading in education to take the op-
portunities afforded by proven business models such as
TeamPulse. It allows us to benchmark our performance
using challenging frameworks in an objective process.
My team and I found the exercise to be very intuitive and
ultimately extremely useful. We had the benefit of
Karen’s expertise and could now use TeamPulse our-
selves and/or with subject and pastoral teams across
the school.”
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Final Thoughts
“For one thing, we have not the same notions of honesty and speaking the truth. That is not our fault,
because we are made so. And look now what you do? You come and judge us by your own standards
of morality. You are, of course, too hard on us. And again I tell you you are great fools in this matter.
Who are we to have your morals, or you to have ours?”
Rudyard Kipling,
East and West
“In diversity there is beauty and there is strength.”
Maya Angelou
“In teamwork, silence isn’t golden, it’s deadly.”
Mark Sanborn
The team knew from previous
feedback that they were highly
performing; however the TeamPulse
report was able to effectively
highlight where there was room for
improvement.”
Using the report and supporting
material, she was able to help the
team come to the collective
conclusion that there was a need for
improved communication when key
decisions are taken.”
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