VOICE January 2016 - page 2

To develop into a high performance Senior
Operations Team that was a role model for the
Division and had the full confidence of the RRM
Senior Leadership Team.
To
develop
the
behaviours,
skills
and attitudes to
lead, influence and
work effectively in a
global organisation.
To develop RRM’s
talent pool of Asian
leaders.
Solution
:
VBL worked with Piet
Daenen and the Senior
Operations Team to
design a team coaching programme tailored to
the need of the team covering:
Leading self
Leading the team
Leading across the organisation.
By taking this approach
we were able to ensure
that as each Module
took place, it was
designed to be tailored
to
the
exact
and
changing needs of the
team while at the same
time also being focussed
on delivering the overall
objectives
of
the
programme.
The Programme contained a number
of elements including:
“I regarded this leadership program as
valuable and a benefit. It broke the ice
between the team; we can be more
open and honest when we discuss the
issues. I did emotion control better. I
realized the choice is made by myself
and the result is actually decided by
how I deal with the beginning.”
Julia Liang - Business Improvement
Leader
Leadership
Effectiveness
Analysis
A 1-2-1 interview with each leader to understand how they viewed leader-
ship, their leadership role in RRM and their effectiveness in that role.
360
Degree
Feedback
Using a 360 degree feedback tool gave the leaders an understanding of their
strengths and areas of development as well as how their leadership was being
received by their team members and other colleagues.
Leadership
Development
Modules
This comprised of a number of modules over an 18 month period customised
to the specific development needs of the Operations Team. Some of the key
topics covered in the Modules were:
Personal leadership effectiveness and impact
Connecting and engaging the organisation through purpose, vision and
values
Leading high performance teams based on mutual trust, respect and sup-
port
Influence and conflict management
Cross-cultural leadership and communication in a global business envi-
ronment
Performance coaching
Performance management
Leading strategic change
Leading across organisational boundaries
1-2-1
Executive
Coaching
Between modules 1-2-1 executive coaching support was provided by profes-
sionally qualified VBL coaches based in Europe and Asia. The coaching sup-
ported the leaders in the implementation of the programme learning.
1 3,4,5,6,7,8
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