VOICE August 2017 - page 5

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Final Thoughts
“You can discover more about a person in an hour of play than in a year of
conversation” -
“Do the best you can until you know better. Then when you know better, do better”
Maya Angelou
“There is only one way to avoid criticism: do nothing, say nothing and be nothing”
Ego Free Leadership –
Ending the Unconscious Habits that Hijack
Your Business.
By Brandon Black & Shayne Hughes.
Published by Greenleaf Book Group Press, 2017.
Ego Free Leadership has been written by the CEO of
Encore Capital, Brandon Black and his Coach, Shayne
Hughes. This is a story about how Brandon and his
team made sure Encore Capital thrived between 2009
and 2013 during a recession that hit financial sectors
all over the globe, even greater than the recession of
the 1930’s. During a period when many of their com-
petitors were going out of business, Encore Capital
revenues and profits increased 300 per cent, operating
costs declined 30 per cent, and the stock price rose
1200 per cent. So how did they do it?
‘Our competitive advantage came from recognising and
stopping the specific ways in which we
were working against each other’.
By working together they were able to get
rid of the unproductive leadership behav-
iours to create an environment where eve-
ryone thrived. Their company culture was
well prepared, so much so that by the time
the recession really hit in 2008/09, Encore
Capital was ready to take advantage of the
environment they found themselves in.
Black and Hughes define ego as ‘a constant
preoccupation with our self-worth’. They
argue that if you want the politics and turf wars in your
organisation to stop, it starts with you. When leaders
let go of their ego, they unlock the potential not only in
themselves but also in the people that follow them.
This book is about the story and the way Black and
Hughes were able to change the mindset of the people
at Encore Capital. Some of the antidotes were not easy
sells and took time to understand before implementing
behavioural change. So, the book contains chapters
such as: ‘That voice in your head does more damage
than you realize’ and ‘Workplace politics are your fault
This is well worth a read if you are struggling with silo
mentality in your organisation and need to find a new
way of thinking how to deal with it. Or, if you have
leaders who always believe they are right and every-
one else is wrong then there may well be something for
you in this recently written book.
Download a free chapter if you want a tast-
er before you buy:
At VBL we always say that leadership is an
art, not a science and I think this book
adds to that whole concept. The authors
state that ‘working on your ego is the high-
est act of leadership’. In my opinion, this is
good advice. Happy reading.
Book Review:
1,2,3,4 5
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